
The 15 best business process management tools for 2025
Time:2025-10-09
Source:Artstep
What are business process management (BPM) tools?
Business process management is the practice of documenting, analyzing, and improving a company’s processes to increase efficiency, boost cost savings, and achieve business goals. To simplify routine tasks, business process management tools keep everything automated and streamlined, enabling companies to manage operations and adapt to changing market conditions. With the right tools in place, organizations can:
- Optimize their business workflows
- Improve collaboration among team members and different departments
- Gain valuable real-time insights into process performance metrics
Take customer onboarding as an example. Without BPM software, welcoming new customers would involve manually collecting customer contact data, setting up their accounts, sending follow-up emails, and tracking their activity as a new buyer. BPM software streamlines these tasks to create a smoother, faster, and more impressive customer introduction to your brand.
3 types of business process management tools
Before exploring specific business process management tools, understanding the different categories of tools available will help you identify a solution that best meets your needs. There are three main types of BPM systems:
- Integration-centric BPM: These tools rely on business process automation to sync vital workflows. For example, they might use APIs and seamless integration options to execute standard repetitive tasks related to customer relationship management or human resource management.
- Human-centric BPM: These tools are ideal when your processes require manual human intervention, such as handling requests and approvals in your workflows. As your users will be getting hands-on with the technology, strong contenders in this BPM category should include intuitive user interfaces with drag-and-drop features.
- Document-centric BPM: If your process focuses on a specific document, like a contract, you may need a BPM tool that builds workflows related to gaining approval, sending notifications, and getting signatures.
Top 15 business process management tools
Choosing a business process management system typically comes down to your budget, the features you need, and how well the software has worked for others. Check out these 15 popular options to select the best pick for your organization:
1. monday work management
Best for: Teams of any size or type who want to build cross-team collaboration and reach shared goals at scale.
An all-in-one platform, monday work management is designed to help teams plan, track, and optimize their workflows. With highly customizable boards, visual dashboards, and robust automation features, our platform is the perfect home for any process or project. Whether for task tracking or resource management, monday work management provides teams with the tools to stay organized and drive results.
Key features
- Resource management and time tracking
- 27+ visual work views
- Integration with 200+ third-party apps
- Automations and AI tools
- Mobile accessibility
What users think
Customers from companies in a wide range of industries enjoy exceptional experiences using monday work management.
Evert P., a structure and compensation coordinator for an enterprise company, said:
“monday work management stands out for its customization capabilities and intuitive approach. The tool allows for the design of workflows completely tailored to the needs of any team or project. Its ease of implementing automations and integrations, without requiring programming knowledge, makes it an accessible option for both technical users and beginners. Additionally, the visual interface is very attractive and facilitates task management, which encourages collaboration and improves team efficiency.”
It’s not just the corporate world that loves monday work management. This director of social enterprise also describes how monday work management has transformed their non-profit organization’s workflows:
2. Asana work management
Asana is a task management platform for coordinating team tasks, projects, and goals in one organized space. With tools for setting priorities, tracking dependencies, and visualizing timelines, Asana ensures clarity and alignment across teams.
Key features
- Task tracking with multiple views
- Integration with other tools
- Task dependencies and automations
What users think
Asana’s straightforward interface makes it a good fit for managing processes in small businesses, as one user describes, “Asana is very easy to use, intuitive for my team members who don’t have tech backgrounds but need to start and contribute right away. It’s our six-person org’s collective ‘brain’ that allows us to self-organize and move quickly. We use it all day long, managing everything from our own internal operations and marketing work through our marketing, sales, permitting, project management, build, and delivery process for construction.”
However, other software users report that the mobile version feels stiff and there’s a lack of built-in time tracking tools.
Pricing
- Free plan available
- Paid plans start from $10.99 per user per month
